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Privacy Policy

We are committed to ensuring that you, as our visitors and customers, feel 100% secure using our site as an information resource and for your online parts shopping!

  We guarantee that any and all information that you provide on this website will NEVER be used for unlawful solicitation nor will it ever be offered to a third party without your explicit consent.

This site has security measures in place to protect the loss, misuse and alteration of the information that you provide. All credit card and payment transactions utilize state-of-the-art Secure Socket Layer (SSL) encryption technology and SET compliance.
We want you, our visitors and customers to feel 100% secure when providing information and payments on our website. Thank you, and Happy Motoring!
Sincerely,
Benjamin Tan
Founder and CEO


Terms of Service


Terms and Conditions
Payment and shipment terms may vary on individual items.

Payment Methods:
PayPal
Money Order/Cashiers Check, Personal Check (verified online, eCheck ONLY), Visa/MasterCard, Discover, and American Express and Cash for pick-up Only.

We are PayPal Verified. Please submit payment with a "Confirmed" address AND phone number, and to view our verified status, visit: www.PayPal.com/verified

Store ship-to locations:
United States, Canada, Europe, Asia.
PLEASE provide a contact phone number. Shipments without a phone number will be delayed. Our default shipping method is via UPS Ground or USPS depending on the item and ship destination. If you have a preference, please specify: Ground, 3-Day, 2-Day, or Next Day, additional charges may apply.

Shipping & Insurance:
Buyer pays for all shipping and insurance costs.

Sales Tax:
7% if shipped within Georgia.
NO TAX ON SALES OUTSIDE OF GEORGIA!

Customer Service & Return policy:
We offer a 30 day 100% exchange policy if purchased item(s) is defective with the exception of electronics which can only be exchanged within the first 14 days of receipt by the customer. Items may be returned for a refund within 30 days of customer receipt, BUT all refunds are subject to a 15% restocking fee. We reserve the right to choose, at our sole discretion, the method of the refund, i.e. PayPal, Check, Cashier's Check, etc. No installed parts can be returned. No exceptions. Customer is responsible for all return freight and insurance costs. All "Brand New" items can be returned for exchange or in store credit. All "Like New," "Used," "Previously Owned," or "Open Box" items are sold 'AS IS,' no return, no exceptions. Shipping and Insurance are non-refundable. Any and all returned part(s) must be shipped in Original packaging. All returns must be sent prepaid--no collect shipments will be accepted. Insure the returned part for its full value to protect yourself against loss or theft. We strongly suggest that you ship returns via United Parcel Service (UPS) Ground or FedEx Ground as they are traceable. We are not responsible for return shipping cost or any lost or stolen packages.

H.T.ImportSpeed, Inc.
 
eRaceParts.com has built its ebusiness with Bigstep. Bigstep will have access to all the same information that eRaceParts.com will have. Bigstep has implemented its Privacy Policy in order to protect the privacy of your information. Bigstep will never willfully sell, trade, rent, or otherwise transmit any personally identifiable information about you to any third party without first receiving your permission.

For more information, read the Bigstep Privacy Policy.

eRaceParts.com built its ebusiness with Bigstep. Any transaction, agreement, information, or other communication between you and eRaceParts.com is solely between you and eRaceParts.com. Bigstep WILL NOT BE HELD LIABLE FOR ANY LOSS, DAMAGE, OR OTHER CLAIM ARISING AS A RESULT OF YOUR USE OF THIS SITE.

Bigstep is not responsible for the delivery or quality of any goods or services sold or advertised through this site. ALL Bigstep SERVICES, CONTENT, AND TECHNOLOGY PROVIDED IN ASSOCIATION WITH THE Bigstep SITE ARE PROVIDED "AS IS," WITHOUT WARRANTIES OF ANY KIND. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW AND EXCEPT AS SPECIFICALLY SET FORTH HEREIN, NEITHER Bigstep NOR Bigstep'S LICENSORS MAKE ANY WARRANTIES OR REPRESENTATIONS OF ANY KIND WITH RESPECT TO THE Bigstep SERVICES, CONTENT, TECHNOLOGY, OR PRODUCTS THAT Bigstep OR ITS LICENSORS OR ANY OTHER THIRD PARTY PROVIDE, AND Bigstep AND ITS LICENSORS EXPRESSLY DISCLAIM ALL IMPLIED AND EXPRESS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT WITH RESPECT TO THE SAME. WITHOUT LIMITING THE FOREGOING, NO WARRANTY IS GIVEN THAT THE Bigstep SERVICE OR TECHNOLOGY IS ERROR-FREE. Bigstep AND ITS LICENSORS DISCLAIM ANY WARRANTY OF TITLE OR ANY OTHER WARRANTIES FOR ANY THIRD PARTY'S OFFERING(S) OR PRODUCT(S).

The opinions and views expressed in this site do not necessarily reflect those of Bigstep, and Bigstep does not review, verify, endorse, or otherwise vouch for the content of this site, nor is Bigstep responsible for the content of this site. If you are an owner of a copyright that you think may be infringed on this site, please send an email to copyrightagent@bigstep.net, or see the Bigstep Terms of Service for more information.

 
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